Concierge Resale Service

Unlock value in your customer's entire wardrobe

We create a branded journey where your customers can effortlessly resell their luxury pieces for instant reward or on consignment.

How it works

Reflaunt - We collect the customer’s items


We collect the customer’s items

On our branded resale microsite, the brand or retailer’s customers schedule a collection or drop-off of the items they wish to resell. They only need to provide some information on the products and their condition before our dedicated courier partners collect them and bring the items to our warehouse.

Reflaunt - We list the items across our global marketplace network


We list the items across our global marketplace network

Our team will inspect each product’s quality and conditions, take professional photographs, and create the product description. Based on the information gathered, our proprietary algorithm assigns a resale price to each item. This information is sent to the customer for approval before being put on sale.

Reflaunt - The customer is rewarded in cash or credit


The customer is rewarded in cash or credit

When items are eligible for instant resale, the customer receives brand’s shopping credit before the item even sells. With the consignment option, once the item sells we give the customer a choice between a cash payment or shopping credit (which carry an additional amount in value, boosting customer loyalty and engagement).

Launch rapidly with no internal tech requirement

Standalone microsite developed by Reflaunt
Full integration in your ecommerce journey

Evolve into a fully integrated service to maximize potential

Ready to explore your resale strategy?

Grow customer acquisition and loyalty

We help boost your CRM strategy: 1 in 5 seller create a new account on your website, and they spend 3.2 times the value of their store credit into a new order.

Increase in-store footfall

Enable your customers to drop their pre-loved items into store for ease and convenience. With this addition, we provide all the tools and guidance that your store associates need to provide a frictionless, omnichannel resale journey.

Capture the full wardrobe to maximize circularity

We will take care of the evaluating and distribution of the items your customer sends to us. We offer instant reward for top inventory, consignment for pieces in resalable condition and for items that do not fit the criteria, we will take care of upcycling or donation through leading partners.


Of customers choose to be paid in shopping credit


Top up on new orders with the credit value


On customer engagement scale

Our partnership marks an exciting next step in YOOX NET-A-PORTER’s commitment to begin unlocking recommerce and extend the lives of luxury items, working to contribute to a more circular fashion system as part of our sustainability strategy, Infinity.

alison loehnis, President NET-A-PORTER

Explore our other services

For fashion brands

For resale marketplaces